Maintained excellent customer service by resolving customer satisfaction issues. In constant contact with managers and customers making sure everything is up to standard and acceptable. Although highlighting all relevant skills and experiences is important, your resume objective also needs to mention the name of the company. © 2021 Job Hero Limited. Responsible for 100+ vehicles in a night. Provided courteous and great guest service to all customers. Employers select resumes displaying a degree in hotel management and a valid driver’s license. The job of a valet administrator demands a degree in secondary university with good hands in encounter in vehicle parking functions. Responsible for overall department budgets ($1.8M) to include revenue generating and cost savings initiatives. Assist dept manager in recovery, recognition and all addition internal and … Valet Manager Resume Example ● Well-rounded experience with supervising valet staff in various settings ● Licensed driver with a current license and excellent driving record ● … Salary ranges … Headed the marketing of the company through the use of direct, indirect marketing, and cross marketing techniques. Valet supervisors oversee valet attendants and other staff that perform valet services. Job Summary: Sanford Federal is looking for a Valet Parking Supervisor who will provide full valet parking and front door services for eligible beneficiaries, authorized personnel and visitors. Provided VIP valet services for corporate employees, Built the team dynamic for increased group productivity and individual growth, Maintained monthly budgets and monitored expenses, Structured the team organization by utilizing supervisors to their highest potential, Directly handled all damage claims and follow up with the customers to provide the best service in a timely manner. A valet administrator should have outstanding interaction, control, supervisory, and control techniques. Practiced customer service in dealing with customers and maintaining the upscale environment. Parking Supervisors coordinate teams of parking agents and have the following duties and responsibilities: interviewing and hiring staff, ensuring appropriate staff appearance, issuing citations, helping with special parking projects, installing parking and traffic signs, and maintaining relevant records. Experience in dealing with customer service in a time-based manner. Resume Details. The Valet (Supervisor) works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as … Developed & implemented policies & procedures of valet while maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests and the valet team. Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and … Sample Valet Driver Resume Objectives. Filter by location to see Valet Supervisor salaries in your area. Find out what is the best resume for you in our Ultimate Resume … Full-time, temporary, and part-time jobs. 408 Valet Supervisor jobs available on Indeed.com. Ski Valet Supervisor Resume Examples & Samples. Must be able to stand, run, and walk on pavement … The essential duties mentioned in the Valet Manager Resume are recruiting and training parking staff, setting work schedules, delegating work, monitoring employee performance, handling guest room keys, collaborating with various other departments and assisting valet supervisor. Coordinated the parking of 100 - 350 vehicles per night. Provided optimal customer services to both internal and external customers. Based on our collection of example resumes, Valet Managers should demonstrate leadership, time management, organization, customer focus, and knowledge of parking services. Find out what is the best resume for you in our Ultimate Resume Format Guide. Valet Supervisor, Customer Service Specialist. Transported loaner vehicles from parking area and prepared daily contracts for customer's review and signature; Recorded (via digital photography) the condition of vehicles prior to release; Supervised shuttle bus operations for customer transport to and from the dealership; Supervised and scheduled a team of valets who parked, cleaned and prepared new, pre-owned, and loaner vehicles for release; Prepared daily, weekly, monthly reports of car pickups, deliveries, and loaner vehicles; controlled the flow of traffic into and out of the dealership; Held monthly meetings with valet staff to review monthly statistics and areas for employee improvement; Ordered supplies and served as the liaison between the dealership and the uniform, cleaning, and hydraulic equipment vendors, Led the team to ten percent higher customer satisfaction survey scores, Trained fellow bell staff in proper procedures and customer satisfaction, Greeted all guests upon arrival and informed them of the valet process, Oversaw 15-25 valet attendants at each account while ensuring all staff is in proper uniform, Responsible for providing training sessions to the new staff as per the outlined policies and procedures, Coordinated with Hotel General Manager to achieve all goals and objectives, Assist in other duties and projects assigned plus ensuring professional and courteous services for the guests, Develop, implement and maintain departmental policies and procedure, Ensures a maximum level of customer service and satisfaction is achieved and maintained, Prepares operating budgets and maintains necessary controls to operate the department within the budget, Report payroll in a timely, consistency and accurate manner in the format that has been requested by the payroll office, Resolves customer and employee complaints or problems in a manner consistent with the company's expectations. 1. Valet Attendant/Supervisor Resume Headline : Detail oriented, good organizational, planning and follow-through skills, Able to work independently and as a cooperative team member, Task … This is one of the hundreds of Valet Supervisor resumes available on our site for free. Planned work schedule, assigned duties and supervised workers' activities to ensure compliance with established rules and regulations. Search and apply for the latest Valet supervisor jobs in Chicago, IL. This is a real resume for a Valet Supervisor in Detroit, Michigan with experience working for such companies as Dmc Valet, Palms Building, Rsig Security. Reduced EVS head count by 3 FTE's while still increasing customer service scores of cleanliness of facility by 4.5% (Q210). Requirements: The Candidate must meet the following requirements . Established and maintained scheduling procedures. Conducted on-going coaching and held weekly staff meetings to discuss weekly events, budgets, and scheduling. 844-484-1207 | MON-FRI 8AM-8PM, SAT 8AM-5PM, SUN 10AM-6PM CST, Sands Bethlehem, Mount Airy Casino Resort. Supervised up to 10 Valets, motivating them to provide outstanding customer service. Reviewed operational checklists daily and ensured all tasks were completed prior to departing. Served as liaison between restaurant management and valet company corporate office. Coordinated the scheduling of 4 -10 valet attendants between multiple venues and special events. … 20+ valet supervisor resume samples to customize for your own use. Met and exceeded revenue goals (7) consecutive months. Maintain accounting/auditing procedures for dept revenue. Performed administrative tasks including payroll management, tracking financial budget against expenses, scheduling, and filing. Built and maintained a positive business relationship between [company name] and W Hotel. Valet Supervisor 1500 Harbor Boulevard Weehawken , NJ 07086 $15.00 - $20.00 per hour; commensurate with experience Full-time Opportunity; Full Company Benefits Create an impressive Valet Manager Resume that shows the best of you! Managed daily staffing and encouraged early outs when possible to cut daily operating costs, Responsible for daily and monthly schedule of all valet team members, Created and implemented department policies and procedures for consistency and accountability within the department, Lead the department to consecutive guest service awards within the property, Coordinated with multiple departments for special event needs for the property. We ranked the top skills based on the percentage of valet supervisor resumes they appeared on. Salary estimates are based on 2,634 salaries submitted anonymously to Glassdoor by Valet Supervisor … Participated in weekly staff meeting with hotel executives. Job email alerts. Responded to phone calls and guest e-mails in a timely and polite fashion. Engaged in upholding high standards of customer service by providing ongoing training. Sample Valet Manager Resume … Monitored staff and ensured sufficient staff for managing business volume at various locations. Manage, direct and operate the parking operations at multiplke off site accounts. Candidate for this position must have outstanding guest service skills and easy in scheduling including weekends and holidays. Writing tips, suggestions and more. Responsible for cleanliness and order of all Guests and … Do you need the best Valet Supervisor resume? All rights reserved. Essential responsibilities include setting work schedules, recruiting and training staff, assigning work, handling guest room keys, monitoring personnel performance, and collaborating with other departments. Managed a work force of 70 valets parking nearly 1,700 cars daily at the Medical Center. Kept inventory of service and new vehicles on 10 floors, Maintained flow of vehicles entering the dealership for service, Assisted customers with service write-up process, Provided damage report for customer vehicles, Supervised prompt retrieval of customer vehicles after service, Scheduled valets for duties, prepared reports and managed the cash drawer system, Monitored all complaints and resolved accordingly adhering to the Marriott's customer service standards, Trained and supervised working of staff and maintained good relations with all parties, Coordinated with Hotel General Manager and ensured achievement of all goals and objectives, Play key role in the between Townepark management and The [company name], Supervised staff and interacted and communicated with costumers resolving complaints timely and effectively, Processed nightly reports and recorded cash counts. The Spirit of the Position: The Valet Supervisor oversees the operations for the valet locations for an assigned shift, under the direction of the Valet Manager to ensure 24…/7 professional valet … Parking Supervisor Resume Examples & Samples. Apply and implement standards of performance by submitting to management new ideas, concepts and procedures relative to changing organizational and staffing needs. Present the most important skills in your resume, there's a list of typical parking supervisor … Ensured accurate and timely payroll reporting. Managed the valet department ensuring professional and courteous service. Generated daily reports and ensured all hotel guests were billed appropriately. Organized scheduling and staffing for two separate properties. Verified employers. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Provided excellent customer service to hundreds of customers each day. Delegated responsibilities to 5-8 valets daily. Use these resumes … Perform other duties as may be assigned by the supervisor. A working supervisor position. Valet achieved highest company-wide shift in friendly/helpful "A" scores of 23% (Q1/Q2 10), Implemented new reward program that increased customer service scores by 22% in friendly/helpful and 16% in wait time (Q210). VIP sales increased profit margin by 150% - 400% per vehicle. Present the most important skills in your resume, there's a list of typical grounds supervisor … When it comes to the most important skills required to be a valet supervisor, we found that a lot of resumes listed 25.3% of valet supervisors included valet service, while 22.9% of resumes … Actively managed all administrative duties to ensure smooth operations and revenue management. Maintained department labor costs by staying within budget and appropriately distributing available hours among the team, Maintained the ordering of department supplies, Generated business by developing and implementing a hotel incentive program that rewards hotel associates for referring customers, Wrote the company's Valet Operating Procedures, Parked cars in a fast paced environment, while coordinating with a team of other valets at events such as weddings, funerals, bar mitzvahs and parties of two hundred guests or more, Managed Valet at Knollwood Country Club (summer 2014), and trained future employees for the protocol of valet, Frequently dealt with in and out rushes consisting of 20-50 guests arriving at once, and was handled by having other valets organized and prepared to avoid traffic back ups, Assisted customers in parking cars and directing them to appropriate venues and handled all customer complaints, Prepared reports and faced it to appropriate individuals, Monitored services rendered to clients and customers and ensured optimal satisfaction. Handle all guest related concerns, claims and property issues, Be the direct liaison between the company and the client. © 2021, Hiring Products Limited, All rights reserved. Boosted profits with the implementation of a VIP Parking. Free, fast and … They may create and coordinate work schedules, assign posting positions, record guest phone calls and requests for valet service and train subordinates on venue features and services. Depending on the industry and establishment, valet supervisors also collect, secure and distribute guest room keys, coordinate luggage deliveries and distribute pertinent guest arrival and departure details t… Experienced, fully trained valet … Maintained a daily dispatch record for pickups and deliveries of customer's and loaner vehicles; Manage the staff engaged in valet services and ensure professional management on the assigned shift. Apply to Parking Attendant, Operations Supervisor, Assistant Hotel Manager and more! Trained and supervised a team of 10 valets at four different locations. The Valet’s primary objective is to find a parking space for the customers as well as retrieve the vehicle. Apply to Parking Attendant, Hotel Manager, Assistant Manager and more! Assisted customers in parking cars and directing them to appropriate venues and handled all customer complaints. Kept daily record of operations, including money received, services performed and accidents reported. Helped guests through any claims process necessary. Coordinated training for new hires and performed reviews for employees as requested by management. If you are seeking the job of a valet parking … Servicing all aspects of banquet and food and beverage activities. The average Valet Parking Supervisor - Casino salary in the United States is $29,546 as of November 25, 2020, but the range typically falls between $23,357 and $37,330. Supervised approximately 20 employees, scheduled work hours, resolved conflicts, determined salaries. Check out real resumes from actual people. Investigated damage claims and dealt directly with customers on resolving any issues encountered at valet stations, Compiled weekly volume reports for client briefings, Managed all special events including quoting, billing, and staffing, Trained new Valet Manager in all pre-existing location rules and procedures. Include the Skills section after experience. Requirements – Skills, Abilities, and Knowledge – for the Valet Parking Attendant Role. Managed large account (luxury restaurant) and oversaw five employees in a fast paced work environment. 100+ Valet Manager Resume Examples & Samples. Recruit, hire, train and supervise the staff to run an efficient operation. Valet Managers are found at hotels, nightclubs, restaurants, and shopping malls; their duty is to coordinate parking services provided to patrons. When listing skills on your grounds supervisor resume, remember always to be honest about your level of ability. The Valet primary objective is to provide a positive impression to the guests upon arriving and leaving to the hotel. Responsible for payroll and generated additional revenue by initiating sales of monthly parking passes to residents and other department employees. Calculated earnings and allocated them to each valet. Employers select resumes displaying a degree in hotel management and a valid driver’s license. Transformed difficult accounts into loyal customers. For example, 25.3% of valet supervisor resumes contained valet service as a skill. This … The Valet primary objective is to provide satisfactory customer service. Assigned all activities and tasks necessary to achieve the financial objectives of the locations. Led and motivated a valet team of 9 individuals and responsible for all hiring, disciplining, scheduling, evaluating and terminating. Supervised attendants and coordinated operation of automobile storage garage and parking lot. The national average salary for a Valet Supervisor is $22,899 in United States. Participated in parking vehicles, greeting arriving guests and assisting guests into the hotel. Responsibilities: Assists in management duties such as training new employees, traffic control, and money collection; Demonstrates professionalism and courtesy … Managed a team of up to 10 individuals on a nightly basis. Provide first-rate service to some of the finest restaurants the city of Boston has to offer in the historic North End. When listing skills on your parking supervisor resume, remember always to be honest about your level of ability. Valet Supervisor, Health Care Specialist, Transpor... Service-oriented representative with over... Lanier Parking Solutions, Club Quarters Hotel. Manage up to as many 15 employees in one shift. Include the Skills section after experience. Managed and supervised 50 team members in executing valet service for events exceeding 500 guests. Managed valet attendant staff and developed talented personnel. Valet Supervisor . Managed FOH operations including high volume customer interfacing situations, sometimes in the hundreds. Developed and implemented operational plans and strategies. Enhanced staff performance levels to meet and exceed operational goals, increasing profit by 15%. 2,091 Valet Manager jobs available on Indeed.com. Supervise and coordinate operations and ski valet colleagues. Competitive salary. Reported revenue and occupancy, forecasting occupancy valet usage, client retention, execute WIGS (wildly important goals) in collaboration with site and district leaders and delivering exemplary guest service. Ensured employees were properly trained and followed established safety standards. Based on our collection of example resumes, Valet Managers should demonstrate leadership, time management, organization, customer focus, and knowledge of parking services. Resolved guest problems and concerns in a professional and courteous manner. Try Now! Ongoing training scheduling including weekends and holidays, determined salaries in a time-based.... Meetings to discuss weekly events, budgets, and cross marketing techniques valet primary objective is to find a space... And the client on-going coaching and held weekly staff meetings to discuss weekly events,,... Of cleanliness of facility by 4.5 % ( Q210 ) banquet and food and beverage activities guest! Concepts and procedures relative to changing organizational and staffing needs following requirements and assisting into. Rules and regulations valet driver Resume Objectives storage garage and parking lot arriving guests and assisting guests into hotel. 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